|What kind of boxes should I use?||Do I need to unpack my chest of drawers?|
|Can I purchase packaging materials from you if I wish to pack my own?||What should I do with my gas cylinders or flammable liquids?|
|Box packing tips||Will you empty my loft?|
|How do I label my boxes?||Does my furniture get placed to my requirements?|
|How do I label my furniture?||How long can I store for?|
|Do I need to dismantle furniture?||What items are not allowed to be stored?|
|Can I use other things to pack into?||How do I pay for my move?|
|What should I do with loose items?||Are you registered with professional bodies and fully insured?|
|What can't we take? Customs Regulations (International Removals Only)||What are the quotes based on?|
|Can I take plants?||Do I need to organise parking?|
|Do you take pets?||Do I need pay the congestion charge?|
|What areas do you cover?||Will I have to pay VAT (IVA)?|
|Are there areas you will not move people from or to?||Do you ship motorcycles?|
|How much notice do you require?||Are my goods insured during transit?|
|What size are your vehicles?||My things are in Storage and I have been given the Square Meters|
|How to Calculate My Volume?||Fridges and Freezers?|
Only use robust cartons (2 ply wall is best). Your cartons should be filled to the top and sealed with plenty of tape.
Please don't pack your boxes too heavy!!!
When packing your own boxes please do so into robust twin wall type removal boxes so that your possessions within are well protected. It is important that when packing a box you make sure that you are able to lift and carry the box without strain. This is for the health and safety of our removal crews and also a heavy box is prone to splitting or crushing whilst in transit.
A good idea is to fill your boxes with light items from the half way point, or to cut down the sides of the box and fold to make the box smaller if the contents starts to get too heavy.
If they are too heavy they will crush once on the vehicle.
Our crews are instructed to inform you if boxes are too heavy (more than 25 KGs) and you will have to repack the box at that moment or the crew will need to do it for you at a charge of £7 for a fragile box and £5 for a non fragile box.
Please do NOT pack items into plastic bags or vacuum bags as these may split open during transit. If packing into vacuum bags place in a box for protection.
Mark all your boxes with your name, contents and what room the box is to go to in your new home.
For International moves, it's a good idea to attach a label with your name and reference number to the back or base of all furniture and boxes for shipment.
Whilst we export wrap and label all items of furniture and label all boxes for International Moves, in the unlikely event that one of our labels should come astray, this will help us identify your items.
For Domestic moves within the UK or Spain, items are blanket wrapped and unless the items are coming into storage between collection and delivery, there is no requirement for you to label any of your furniture.
Unless this was agreed at the quotation stage, then all items needing dismantling are expected to be dismantled and ready to move prior to our arrival.
If agreed at the quotation stage our staff will carry out dismantling and re-assembling to the best of their ability. It is essential that we know what is required at the quotation stage to allow for the necessary resources and equipment to be provided.
If you use crates or bins to pack items into you will need to seal the open tops with cardboard and tape.
All electrical items should be disconnected and prepared for removal prior to collection. Please defrost and remove contents from fridges and freezers.
Your consignment must not contain any alcohol or tobacco as these will be confiscated by customs as they are unaccompanied by their owner.
In order to prevent carriage of such goods, as well as further illegal substances (drugs etc ) we are subject to inspections by the Guardia Civil at our Murcia depot whereby trained sniffer dogs are used to inspect consignments.
These measures are taken for your own protection and we ask you to be vigilant in making sure your consignment conforms to customs requirements.
We cannot take paint, fuel, flammable liquids or hazardous chemicals. Fuel from motorcycles and generators etc must be emptied prior to removal.
You can take most plants to Spain, however, we cannot guarantee their safe transportation. So although we are happy to ship them, we take no responsibility for them.
You CANNOT take rhododendrons, anything belonging to the 'Acer' family (maples etc) and some Orchids
We do not carry pets due to the regulations involved in the safe transportation of animals.
We can recommend companies to you who have all the relevant paperwork and assurances in place, all of which have been used by our customers and come highly recommended.
Easypet (Cats and Dogs)
ParAir (All Pets)
John Parker International (Horses\Ponies)
ALStrays - Re-homing and Transport
We cover the whole Mainland UK and Mainland Spain with our own transport offering full, part and return load services.
UK to UK or Spain to Spain household removals are usually booked between 7-14 days before the expected move takes place. For International removals ideally at least 14 days notice is required. Please always try to give as much notice as possible
We operate 2 sizes of vehicles. For Domestic removals we use Iveco Daily vans with similar sized trailers. For International removals we use a combination of Iveco Daily vans with similar sized trailers and Artic Lorries.
Please let us know if there is difficult access at either address as this will allow us to plan your move with smaller vehicles or make the necessary arrangements to tranship your goods.
It is best to empty all contents from furniture to make the item easier to move and less prone to damage.
Gas cylinders cannot be transported on our vehicles. Flammable liquids, however contained, must not be submitted for removal either. These items are not covered under our insurance, other arrangements must be made. Equipment such as garden mowers and chainsaws should be drained of all liquids beforehand.
Unless the loft has a fitted staircase, is boarded out and lit, our insurance does not cover our staff for this activity. Please ensure your loft is empty prior to our arrival.
It is always best if you have a clear idea of where you want your furniture to be placed. Our staff will endeavour to arrange the rooms to your liking but will not have the time to continually rearrange your room.
You can store your goods for as long or short a period as necessary. Storage is charged weekly and all customers receive an invoice/statement at regular intervals.
Flammable items, gas bottles, plants, any opened foods such as oils, sauces etc.
Domestic (UK and Spain): We take a small deposit to book your removal and then payment by cleared funds is required prior to the removal date.
International: We take a small deposit to book your removal and then full payment by cleared funds is made on the delivery day or beforehand if storage is required.
Payment Methods: Cash, Bank Transfer - Debit\Credit Cards can be used only for payment of booking deposit (we do not accept cheques)
In the UK we do not cover the Isle of Man, Scottish Isles.
We do cover Northern Ireland and the Republic of Ireland using our preferred agents.
In Spain, we do not cover the Balearics or Canary Islands. We also do not cover Gibraltar but we can collect from and deliver to the closet point in Spain - La Linea.
Advance Moves are an International associate member of the British Association of Removers (BAR), the leading professional body for removals companies. We are also members of the Road Haulage Association (RHA).We hold comprehensive liability insurance covering all the main activities of our company.
Our removal quotes are based on a number of factors including location, distance moving, complexity of move (which floor etc), size of the vehicle needed, number of crew and amount of time needed. Packing Services, boxes and packaging and storage solutions are additional and costed accordingly.
If parking is difficult outside your property or is residents only, you will need to contact your local council and organise a parking suspension. Any parking fines incurred will be added to your final bill.
If you're based in central London and we need to enter the congestion zone, the cost this will be covered under your quotation and no additional charges will be made.
Yes, VAT \ IVA is already included in our quotations.
We can provide quotes either over the phone or via our Instant on-line quote calculator on the Yellow buttons above
Tel: UK - 0871 218 0612
Tel: International - +34 968654667
Alternatively you can submit details on the links below so we can calculate a more accurate volume and price for you:
Yes, we are specialist shippers of Motorcycles with a great deal of experience (the owner is also a rider and Team Principle of the Supermotoland Race Team)
All quotes that include a Motorcycle include a professional crating service to ensure the Motorcycle is kept fully protected during transit.
For UK & Spain Domestic removals, we provide Total Loss cover which is limited Liability cover in the event that your whole consignment is lost\damaged due to a major incident, Full Details here. Additional All Risk Insurance is available for additional cover for specific items and this can be arranged via Advance Moves. Further details available upon request
For International Removals, we provide Total Loss cover which is limited Liability cover in the event that your whole consignment is lost\damaged due to a major incident, Full Details here. Additional All Risk Marine Insurance is available for additional cover for specific items and this can be arranged via Advance Moves. Further details available upon request
Yes you can. We have all packing materials from cartons, tape and wrapping paper through to more specialist packaging for valuable and cherished items. We have an online shop which you can order as much or as little as you wish. Furthermore, you don't even have to have a removal booked with us to take advantage of this service. Visit Our Shop
Keep all boxes, particularly large boxes, at a comfortable carrying weight (25kgs). You should be able to lift and carry the box yourself without risk of injury.
If they are becoming heavy while you are packing them, try filling the rest of the box with light bulky items such as linen, towels, cushions or soft toys. Books are the worst offenders when it comes down to weight, use smaller boxes for these types of items.
Our moving boxes are always best when filled, so put larger heavier items at the bottom of the box and fill up with lighter items or bubble wrap. The fuller the box the greater the stacking strength.
If you have a large box and need to put heavy items, such as books, cds, dvds etc, a good tip is to half fill the box, then cut and fold down the sides of the box to make a smaller, more manageable weighted box.
Wrap breakable items individually with packing/tissue paper or bubblewrap. Use layers of newspaper to line the boxes or pillows and bedding to provide extra cushioning. It's cheaper and better for the environment.
Keep breakables away from the top, bottom and sides of your moving boxes. Pack these items loosely with plenty of cushioning.
Always make sure that you use packing tape to fasten the bottom and the top of all your boxes. Visit Our Shop
Many storage depots will often provide you with Square feet or Square Metres of floor space that you have rented or are using to store your belongings. Unfortunately, this measurement is not suitable to determine the volume that you require to be shipped. Volume also needs to take into account the height of your belongings.
For simplicity sake, let's assume you have a 10 foot x 10 foot room with an 8 foot ceiling. The floor area is 10 multiplied by 10 to get 100 square feet. To get the volume multiply that by 8 and get 800 cubic feet.
What is volume?
Volume is the measurement of how much space a three dimensional object takes up.
Volume of a Box
If you know how to multiply you can find the volume of a cube or box.
Look at the box in this drawing: click here
You see that when dealing with a box, or three dimensional object, we have to consider three measurements: length, width, and height. The formula for finding the volume is length x width x height:
l x w x h
It doesn't matter what order you multiply these together. You will get the same answer regardless of the order.
Also, the terms length, width, and height are just words to help you remember the formula. It doesn't matter which side is which. You can call the sides anything you like as long as you get the measurement for each of the three dimensions.
Here we see that:
Length = 12
Width = 4
Height = 3
Volume = length x width x height
Volume = 12 x 4 x 3 = 144